
Superior Inn Thunder Bay: Contact, Dining & Reviews
If you’re planning a trip to Thunder Bay, finding a hotel that balances convenience and comfort can make all the difference. The Superior Inn Thunder Bay, located just minutes from the airport and home to the celebrated Lake & Spruce restaurant, is a popular choice for travelers.
Address: 555 West Arthur Street, Thunder Bay, ON ·
Restaurant: The Lake & Spruce ·
Pool: Indoor with waterslide ·
Airport Shuttle: Free ·
Phone: Available on official website
Quick snapshot
- Phone: +1 807 577 8481 (Business Travel News (business travel industry publication))
- Address: 555 West Arthur Street, Thunder Bay, ON P7E 5R5 (KAYAK (hotel booking aggregator))
- Email: via website contact form (Business Travel News (business travel industry publication))
- Restaurant: The Lake & Spruce (Expedia (travel booking platform))
- Cuisine: Contemporary Canadian (Expedia (travel booking platform))
- Serves breakfast, lunch, dinner (Superior Inn official site (hotel official website))
- Indoor pool with waterslide (Expedia (travel booking platform))
- Free airport shuttle (Priceline (online travel agency))
- Fitness center (KAYAK (hotel booking aggregator))
- Free Wi-Fi (Expedia)
- Birthday parties and conferences (Visit Thunder Bay (local tourism directory))
- Conference center (Visit Thunder Bay (local tourism directory))
- Catering available (Visit Thunder Bay (local tourism directory))
- Contact hotel for booking and pricing (Visit Thunder Bay (local tourism directory))
| Feature | Details |
|---|---|
| Address | 555 West Arthur Street, Thunder Bay, ON P7E 5R5 |
| Phone | +1 807 577 8481 (Business Travel News) |
| Restaurant | The Lake & Spruce (Expedia) |
| Pool | Indoor with waterslide (Expedia) |
| Airport Shuttle | Free (Priceline) |
| Check-in/out | Check-in after 3:00 PM, check-out before 11:00 AM (KAYAK) |
| Room Count | 181 rooms (Expedia) |
What are the contact details for Superior Inn Thunder Bay?
What is the phone number?
The hotel’s direct phone line is +1 807 577 8481, as listed by Business Travel News (business travel industry publication). You can also reach them through the official website contact form.
What is the address?
The Superior Inn Hotel and Conference Centre Thunder Bay is located at 555 West Arthur Street, Thunder Bay, ON P7E 5R5, Canada (KAYAK (hotel booking aggregator)).
Having the exact address and phone number saves travelers time when arranging airport pickups or last-minute bookings. The hotel’s location a two-minute drive from Thunder Bay International Airport (Priceline) makes it a practical choice for flyers.
The implication: For travelers flying in, the shuttle eliminates rental car costs, but the real value lies in knowing you can call ahead if your flight is delayed.
What dining options are available at Superior Inn Thunder Bay?
What is on the menu at The Lake & Spruce?
The on-site restaurant, The Lake & Spruce, serves contemporary Canadian cuisine for breakfast, lunch, and dinner (Superior Inn official site (hotel official website)). Expedia describes the property as family-friendly and near Lake Superior (Expedia), which aligns with the restaurant’s focus on local flavors.
What are the restaurant hours?
The hotel’s official site confirms that the restaurant serves all three meals, but specific hours are not published online. Guests are encouraged to call ahead to confirm timing (Superior Inn official site).
The catch: If you’re arriving late on a flight, the free airport shuttle can get you to the hotel quickly, but you’ll want to check if the kitchen is still open before you count on dinner there.
What do guest reviews say about Superior Inn Thunder Bay?
What is the overall rating?
Guest reviews across booking platforms like Booking.com (global hotel booking site) and Expedia give the Superior Inn a solid reputation. Aggregated ratings hover around 4.0, though exact numbers vary by site.
What do guests praise or criticize?
Travelers consistently highlight the convenient location near the airport and the quality of The Lake & Spruce restaurant. A Facebook reviewer wrote: “Great location and friendly staff” (Facebook (social platform)). On the downside, some guests mention the lack of an elevator, which can be a challenge for those with heavy luggage (Expedia).
The Superior Inn trades elevator convenience for a lower price point and a poolside resort feel. Guests who prioritize accessibility may need to request a ground-floor room in advance.
The pattern: Nearly every positive review mentions the airport proximity, while the missing elevator remains the single consistent complaint.
Does Superior Inn Thunder Bay host events like birthday parties?
What event spaces are available?
Yes, the hotel offers a conference center and catering services suitable for birthday parties, corporate meetings, and other gatherings (Visit Thunder Bay (local tourism directory)). The property is described as family-friendly and includes a pool and waterslide, making it a natural fit for children’s parties.
How to book a party?
Pricing and availability are not listed publicly. To reserve, contact the hotel directly via the official website or phone (Superior Inn official site).
What this means: For Thunder Bay residents looking for a birthday venue that doubles as a hotel stay, the Superior Inn’s package deals may offer good value — but you’ll have to pick up the phone to compare.
What amenities and services does Superior Inn Thunder Bay offer?
Is there an indoor pool?
Yes, the property features an indoor pool with a waterslide, plus a children’s pool (Expedia). Pool hours are 9:00 AM to 10:00 PM daily (Booking.com).
Is airport shuttle provided?
Yes, the hotel offers a free airport shuttle from Thunder Bay International Airport, which is just a two-minute drive away (Priceline).
Are there fitness facilities?
Guests have access to a fitness center (KAYAK). Free Wi-Fi is available in all 181 rooms (Expedia). Each room includes a 37-inch flat-screen TV, mini fridge, microwave, and a laptop-friendly workspace (Expedia).
The hotel lacks an elevator (Expedia). Guests with mobility concerns or large suitcases should request a lower floor when booking.
Five room categories, one pattern: value-packed but basic. The amenities lean toward families and business travelers who prioritize free shuttle and dining over luxury frills.
| Feature | Details |
|---|---|
| Free Wi-Fi | In all 181 rooms (Expedia) |
| TV | 37-inch flat-screen with premium channels (Expedia) |
| Mini Fridge | Yes (Expedia) |
| Microwave | Yes (Expedia) |
| Workspace | Laptop-friendly desk (Expedia) |
| Hair Dryer | Yes (Expedia) |
The implication: These standard room features meet expectations for a mid-range hotel, but the microwave and mini fridge are genuine conveniences for families who want to store snacks.
Upsides
- Free airport shuttle (saves taxi fare)
- On-site restaurant with full meal service
- Indoor pool & waterslide – great for families
- Free parking & Wi-Fi included
- Large rooms with mini fridges and microwaves
Downsides
- No elevator – potential issue for mobility
- Exact restaurant hours not published online
- Pet policy not clearly stated on booking sites
- Room rates vary significantly by season
- No on-site ATM or business center details
Confirmed facts & what’s unclear
Confirmed facts
- Address: 555 West Arthur Street, Thunder Bay, ON (KAYAK)
- Restaurant name: The Lake & Spruce (Booking.com)
- Indoor pool with waterslide (Expedia)
- Free airport shuttle (Priceline)
- Fitness center available (KAYAK)
- Check-in after 3:00 PM, check-out before 11:00 AM (Booking.com)
- Free Wi-Fi in all rooms (Expedia)
What’s unclear
- Exact menu items and current prices at The Lake & Spruce
- Pet policy – not consistently listed
- Room rates – vary by season and platform
- Elevator status – confirmed absent by Expedia
“Great location and friendly staff.”
– Facebook reviewer
“The indoor pool was a huge hit with our kids, and the restaurant saved us from having to go out for dinner.”
– Booking.com guest review
The pattern from guest feedback: the Superior Inn delivers exactly what it promises – a clean, convenient base near the airport with a surprisingly good restaurant. For families and business travelers alike, the free shuttle and on-site dining remove two common travel headaches.
For travelers flying into Thunder Bay, the choice is clear: book a room at Superior Inn for the convenience of the airport shuttle and The Lake & Spruce restaurant, or risk the hassle of arranging late-night food and transport after a long flight.
Frequently asked questions
How do I book a room at Superior Inn Thunder Bay?
You can book directly through the official hotel website or via third-party platforms like Booking.com and Expedia.
Is breakfast included with my stay?
Breakfast inclusion varies by rate and booking platform – confirm at the time of booking.
Is parking free at the hotel?
Yes, free parking is available on-site (Visit Thunder Bay).
What time is check-in and check-out?
Check-in is after 3:00 PM, and check-out is before 11:00 AM (KAYAK).
Is Wi-Fi available?
Yes, free Wi-Fi is included in all guest rooms (Expedia).
Does the hotel have a business center?
The property offers meeting and conference space (Visit Thunder Bay). Specific business center amenities are not detailed online.
What is the cancellation policy?
Cancellation policies vary by booking channel – check your specific reservation terms.